Explore a range of transportation options for your spa getaway
City Center
Alpine
3.6
mi
Airports
El Cajon (CJN)
17.8
mi
San Diego International (SAN)
35.4
mi
Facilities
The hotel offers amenities for your comfortable stay and unforgettable experiences
Relaxing Spa Day
“The spa services were tailored to my needs, making for a truly rejuvenating experience.” view full review
Luxurious Suites
“The suite was elegantly designed and felt spacious, making it an ideal place to unwind after a day of activities.” view full review
Delicious Buffet
“The buffet offered a great selection of dishes that were beautifully presented and full of flavor.” view full review
Great Snack Options
“The in-room amenities allowed for convenient snack preparation, which made late-night cravings easy to satisfy.” view full review
General
Non-smoking rooms
Wi-Fi
Free parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
24-hour security
Adults only
Baggage storage
Locker room
Allergy-free rooms
Elevator
ATM/Cash machine
Hairdresser
Coffee shop
Vending machines
Smoke detectors
Electric vehicle charging station
Fire extinguishers
Key card access
Sports & Fitness
Fitness center
Bowling
Services
Free shuttle service
Valet parking
Room service
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink
Dining
Restaurant
Snack bar
Bar/ Lounge area
Special diet menus
Business
Business center
Meeting/ Banquet facilities
Fax/Photocopying
Spa & Leisure
Seasonal outdoor pool
Heated swimming pool
Sun loungers
Casino
Entertainment
Garden area
Spa & wellness center
Steam room
Jacuzzi
Pedicure
Manicure
Facial
Treatment room
Beauty treatment
Massage
Room features
Air conditioning
Heating
Sitting area
Tea and coffee facilities
Ironing facilities
Bathroom
Free toiletries
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Carpeted floor
Show more
Location
5000 Willows Road,
Alpine,
California,
United States of America,
91901,
California
Map view
5000 Willows Road,
Alpine,
California,
United States of America,
91901,
California
City landmarks
Truck trail Rd
Viejas Mountain Trail
1.7
mi
Nearby
Shopping Area
Viejas Outlet Center
1600 ft
Restaurants
Buffet at Viejas
2300 ft
5000 Willows Rd
Rubio's
1600 ft
5005 Willows Road Suite 202
Adriano's Pizza Grotto
1600 ft
5005 Willows Rd Ste 211
Wetzels Pretzels of Viejas
1600 ft
5005 Willows Rd Ste 229
Viejas Casino & Resort
100 ft
5000 Willows Road
Nori Sushi Bar & Grill
1800 ft
5003 Willows Rd
Baron Long Bar & Grill
1800 ft
5000 Willows Rd
KFC
1800 ft
5003 Willows Rd
Amore Gelato And Sweetshop
1800 ft
5003 Willows Rd Ste 102
The Grove Steakhouse at Viejas Casino & Resort
700 ft
5000 Willows Rd Viejas Casino & Resort
Reviews and Ratings
<br />
Feedback from previous guests about their experience.
78%
loved the resort and would return for another relaxing stay
Diverse buffet options
Relaxing adult-only pool
Inconsistent housekeeping service
Slow towel request response
7.8/10
Very good
Rooms
8.4
Location
8.2
Service
7.2
Dining
7.6
Guest reviews
7.8/10
based on 5 reviews
8.9
8.9/10 based on 280 reviews
Jack
United States of America,
February
2025
8.8/10
Viejas Resort & Casino offers a vibrant atmosphere, a stunning casino, and beautiful accommodations. The staff, especially Joseph, adds to the warm experience with exceptional service. The dining options, particularly the impressive buffet, are a highlight. However, some rooms could use a bit more space, and the price for the buffet can be steep.
Rooms
8.0
The Deluxe King room was cozy and clean, well equipped with nice amenities like a large glass shower and mini fridge, though it felt a bit small.
Service
10.0
Joseph's attentive and warm service made us feel truly valued throughout our stay, enhancing our overall experience.
Location
9.0
The resort's location is advantageous, being close to a shopping outlet and providing ample entertainment options.
Dining
8.0
The buffet was one of the best I've experienced, with a wide range of delicious offerings, although the price was a bit high.
Facilities
9.0
The adult-only pool provided a tranquil escape during our visit, contributing positively to the overall resort experience.
Homer
United States of America,
February
2025
7.8/10
My experience at the Willows Resort & Casino was unforgettable! The highlight for me was Joseph at the concierge desk, whose exceptional service and warm personality made me feel valued from the very start. The buffet was impressive with a great selection of delicious options. However, the service in the restaurants was inconsistent, which was a bit disappointing during my stay.
Rooms
9.0
The rooms were spacious and well-kept, with great attention to detail.
Service
7.0
Joseph's service was outstanding, but there were some inconsistencies with other staff in the restaurants.
Location
8.0
The resort is conveniently located, with easy access to a range of entertainment options nearby.
Dining
6.0
Dining was a mixed bag; while the buffet offered fantastic options, the service could be improved.
Facilities
9.0
The adult-only pool was a serene escape and well-maintained, a perfect spot to unwind.
James
United States of America,
February
2025
6.4/10
While Viejas Hotel has a beautiful setup with friendly staff and an impressive casino, my experience was marred by the excessive smoking inside the casino and the disappointing dining options. The cleanliness of the rooms stood out, but the lack of housekeeping during my stay was frustrating. Overall, it has its merits, but some key areas need improvement to elevate the experience.
Rooms
8.0
The rooms were quite clean and spacious, though I wish housekeeping had been more frequent.
Service
7.0
Service from Joseph was exceptional; he really went above and beyond, making my stay more enjoyable. However, inconsistencies in other areas, like room service, were disappointing.
Location
6.0
The location is decent, but the casino's smoking policy detracted from the experience.
Dining
5.0
Dining was underwhelming, particularly at the 24-hour café where the salad was subpar. The noodle bar was decent, but overall, I expected better quality.
Facilities
6.0
The hotel had various facilities available, but accessing the pool was inconvenient with the towel situation and no waitstaff.
Thomas
United States of America,
February
2025
8.6/10
I had an amazing time at Viejas! The resort offered a fantastic buffet with a wide array of delicious dishes that kept me coming back for more. I found the adult-only pool serene and the rooms were spacious and well-kept. However, the service could use some improvement, particularly in housekeeping, as it wasn’t consistent. Nonetheless, I appreciated the overall atmosphere and the good value for my stay.
Rooms
9.0
The rooms are spacious, clean, and equipped with great amenities like a fridge. I felt quite comfortable throughout my stay.
Service
7.0
While most staff were friendly and helpful, the housekeeping service was slower than expected, especially when requesting fresh towels.
Location
9.0
The resort is conveniently located near an outlet mall, which added to the fun of my visit. It’s a perfect getaway just miles from downtown.
Dining
10.0
The buffet was truly impressive with numerous options, including seafood, pasta, and desserts; it was definitely a highlight of my stay.
Facilities
8.0
The resort features an adult-only pool that is peaceful and relaxing, although some facilities do face restrictions due to health protocols.
Diverse buffet options
Inconsistent housekeeping service
Dale
United States of America,
September
2024
8.0/10
I recently had a mixed experience at Viejas. On one hand, my stay featured exceptional service from a staff member named Joseph, who went out of his way to make our time special. However, the management's handling of a situation we encountered was disappointing and left a negative impression. The overall atmosphere of the resort was enjoyable, though I have reservations about their conflict resolution approach.
Rooms
8.0
The rooms were well-kept and offered a comfortable stay during my visit.
Service
5.0
While some staff members were incredibly helpful, the management's response to an issue was unacceptable and unprofessional.
Location
9.0
The location is ideal, with easy access to the nearby outlet mall and various activities.
Dining
9.0
Dining options were plentiful, and the quality at Locale was great, making it a highlight of the trip.
Facilities
9.0
The facilities, including the spa and pool area, were impressive and contributed positively to my overall experience.
Joseph's exceptional service
Management conflict resolution
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